Returns & Refunds
Each artwork is created with care, and I want you to love your purchase. If there’s an issue with your order, please review the policy below.
Returns
- Original artworks and custom pieces are generally non‑refundable.
- Prints and non‑custom items may be eligible for return within 14 days of delivery.
- To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
- Return shipping costs are the buyer’s responsibility unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
- If your artwork arrives damaged or you receive the wrong item, contact me within 7 days of delivery with photos of the damage/issue.
- I will offer a replacement (if available) or a refund once the claim is approved.
Refunds
- Once your return is received and inspected, you’ll be notified if your refund is approved.
- Approved refunds are processed to your original payment method within 5–10 business days.
- Shipping costs are non‑refundable, except in cases of damaged or incorrect items.
Non‑Returnable Items
- Custom or commissioned artworks
- Digital downloads
- Gift cards
If you have any questions about this policy or your order, please reach out before returning any item.
